Ausmall United Pty Ltd
Enter your search term here...
New support ticket
Check ticket status
About Ausmall Australia
Who is Ausmall Australia?
Where is your store? What is the opening hours?
How can I contact you?
How do I create an Ausmall account?
What should I do if I forgot my password?
I can’t sign into my Account, can you help?
How do I close my Ausmall account?
How do I unsubscribe from Ausmall newsletter?
See all 6 articles
Purchase & Order
Do I need to register before purchase?
How do I place an order online?
How do I remove or edit a product from my cart?
Can I change or cancel an order?
What is Pre-order?
See all 16 articles
What are the delivery charges?
Do you deliver to overseas?
Do you deliver to PO boxes or Parcel Locker?
Can I still change my delivery address after placing my order?
Who will deliver my order?
See all 15 articles
Exchange and Returns
Can I exchange or return a product? What is your return policy?
I have changed my mind, can I return the product?
Are any items excluded from the change of mind exchange/return policy?
Warranty and Refunds
Do all products come with warranty?
What can I do if my product is under the warranty period?
What happens if my products is out-of-warranty?
Why do we need to provide the product's order number?
Careers and Business Opportunity
Do you have any job vacancy?
I am interested for a bulky purchase, who should I contact?
I have a business plan to discuss, who should I contact?
Mi Home App
Xiaomi Mi Home App Explained Overview
How To Install New Devices At Mi Home App
Help Desk Software