Our courier will usually contact you before delivery to arrange for a suitable delivery time and delivery location (where reasonable) at your delivery address and they will contact you (on the day prior to delivery) for confirmation. Our courier will deliver the product to your requested location at your address wherever possible. 


Please ensure that your requested delivery location is free from obstructions and is otherwise in a clean and tidy state to prevent any delivery delays. At the time of delivery, you will be asked to sign a form to acknowledge that the goods were delivered in good and proper condition. Where you have requested your representative to accept delivery of the goods on your behalf, the delivery acknowledgment will be obtained by our courier from your representative. Please note that our courier is under strict instructions to only deliver and obtain delivery confirmation from you personally unless you agree to other arrangements with the courier.