Yes, you can return a product for a refund or exchange if the product is faulty, incorrectly described or not fit for its intended purpose provided that the return is within 7 days (from date of invoice/delivery collection) and such faulty product has not been inspected, serviced or repaired by any other third parties (including any Xiaomi products sellers other than us) in any manner.

To learn more about our exchange or returns process, kindly refer to our Return and Refund policy.