Purchase & Order

Do I need to register before purchase?
No, you don't need to register before purchase. You can always check out as a guest and we will not create an account for you. 
Wed, 29 Aug, 2018 at 11:28 AM
How do I place an order online?
Shopping online with Ausmall is easy! Just follow the following simple steps: Step 1: Browse through the product categories where you can find at t...
Wed, 29 Aug, 2018 at 11:30 AM
How do I remove or edit a product from my cart?
On the Cart page, select your desired quantity of products and click the update icon.  To remove, simply click the remove icon and the item will be taken...
Wed, 29 Aug, 2018 at 11:40 AM
Can I change or cancel an order?
Unfortunately you cannot cancel an order once it has been placed. We will close all purchase orders once the relevant payment is made in order facilitate th...
Wed, 29 Aug, 2018 at 1:02 PM
What is Pre-order?
A pre-sale purchase is the process of placing an order to reserve a product before its future expected dispatch date. When pre-ordering a presale product, y...
Tue, 28 Aug, 2018 at 5:09 PM
Can I reserve a sale item?
Our special offers are generally available for a limited time only. The only way to secure the promotional price is to place your purchase order during the ...
Wed, 29 Aug, 2018 at 12:26 PM
Can I pay for a pre-sale order when it arrives?
No, any pre-sale order must be paid entirely at the time of purchase. By making a pre-order purchase, you are securing your product at the lowest possible p...
Wed, 29 Aug, 2018 at 11:57 AM
What payment methods do you accept?
We accept American Express, Visa, MasterCard and PayPal. Unfortunately we do not accept gift vouchers or credit note for online purchases at the moment. The...
Wed, 29 Aug, 2018 at 12:06 PM
How do I place a PayPal order?
Follow the steps set out in “How do I place an order online” and select PayPal as your payment method. You will be redirected to PayPal page to finalise you...
Wed, 29 Aug, 2018 at 12:10 PM
What happens after I have completed payment online successfully?
After you have placed an order with us, you will receive a confirmation email setting out your order details.  To facilitate the processing of your orde...
Wed, 29 Aug, 2018 at 12:59 PM